Help center

Questions, answered.

How do I add a close friend?

Both people have to add each other. Once you both do, you’re connected — and you can share albums and see each other’s memory lane.

Can people find me on Subsets?

No. There’s no public profile and no search. You’re invisible to everyone except the friends you’ve connected with.

How does discovery work?

You only meet new people through friends of friends. There are no strangers and no follower counts.

How are my photos organized?

Photos go into albums and folders, and everything rolls up into a timeline — your memory lane — that you can scroll back through any time.

Still stuck?

Visit Support to contact the team.