Account deletion

Request deletion of your data.

If you no longer have the app installed, you don’t need to reinstall it to delete your account. Fill in the form below and it will open a prefilled deletion request addressed to [email protected]. Send that email from the address on your Subsets account so we can verify the request is yours.

Already have the app? Deleting from Settings → Account → Delete account is immediate and needs no email.

What gets deleted

Deletion is permanent and cannot be undone. On a confirmed request we remove your profile, photos, albums, comments, friend connections, sessions, and device tokens from our active systems, and your shared content disappears from your friends’ view. Residual copies in encrypted backups are purged within 30 days. We keep only what law requires us to keep — see the Privacy Policy.

How long it takes

We acknowledge deletion requests within 1–2 business days and complete verified deletions within 30 days. We may email you once to verify ownership of the account before we act.

Deletion request form

Nothing here is sent to us until you send the email — this page stores no data and submits nothing on its own.

Questions

Want a copy of your data before it goes? Request an export first — see Help center. For anything else, contact Support.